A good portfolio depends on good administration. Quotes have to be issued correctly, policies captured accurately and changes processed on time. Agisanang’s Underwriting Administration service takes on that work for underwriters and managing agents, so the people who price the risk can focus on pricing it.

What we handle

• Quotations: We prepare and issue quotes in line with the underwriter’s guidelines and rates.
• New business: We capture applications, check the information and issue policy documents.
• Referrals: Risks outside the mandate go to the underwriter with the information needed for a decision.
• Endorsements and amendments: Changes to cover, vehicles, assets and details are processed accurately.
• Renewals: We manage renewal schedules so cover does not lapse unnoticed.
• Cancellations and reinstatements: Processed in line with policy terms and underwriter rules.
• Premium administration: We support premium records, collections follow-up and reconciliation.
• Policy documents: Schedules, wordings and certificates issued and filed.
• File management: Every policy has a complete, organised file on AGI Online.
• Bordereaux and reporting: Regular reports to underwriters on premiums, exposures and portfolio performance.

Classes of business we administer

• Commercial fleet and heavy commercial vehicles
• Commercial and corporate lines
• Personal lines and motor only
• Credit life and funeral cover
• Engineering, cyber and other specialised lines
• Niche and industry cover

How it works

1. The underwriter agrees the mandate, rates and guidelines with Agisanang.
2. Business is submitted by brokers and processed on AGI Online.
3. Referrals outside the mandate go to the underwriter for a decision.
4. Policy documents, endorsements and renewals are issued on time.
5. Reports go to the underwriter on an agreed schedule.

What you get

• Accurate policy records that match the documents issued
• A clear trail of every change and who made it
• Renewals managed ahead of expiry
• Portfolio reports that reflect the data on AGI Online

Who it’s for

Insurers and underwriting managers who want a dependable administration partner, and brokers who need accurate policy documents and quick answers.

What we need to start

• The underwriting mandate, authority limits and rating guidelines
• Policy wordings and document templates
• Referral rules and contacts
• Reporting requirements and schedule

Questions you may have

Can Agisanang bind cover? Within the authority the underwriter gives us. Anything outside it is referred.

Can you take over an existing book? Yes. We migrate the records and set up the administration on AGI Online.

How are brokers served? They submit business and requests to us, and receive documents and answers from the same team.

Why choose Agisanang for underwriting administration

• Accuracy first: Errors at policy stage become disputes at claim stage. We check before we issue.
• Mandate discipline: We work within the underwriter’s authority and refer what falls outside it.
• A clear record: Every action is logged on AGI Online.
• Responsive to brokers: Quotes and amendments are handled without chasing.

Confidence Changes Everything.

Call to action: Contact Agisanang to discuss underwriting administration.

Related pages: Claims Administration, CRM & Reporting, Broker Support.