Broker Support
Broker Support
Brokers build relationships. We help carry the administration. Agisanang supports independent and emerging brokers across South Africa with quotes, placements, policy administration, claims handling and the technical knowledge to place unusual risks. You keep the client. We help you serve them well.
What we offer brokers
- Quotes and placements: Access to our underwriting partners across commercial, personal, specialised and niche lines.
- Policy administration: Documents, endorsements and renewals handled accurately and on time.
- Claims support: We manage claims and keep you informed, so your client is looked after when it counts.
- Technical guidance: Help with structuring cover, reading wordings and placing risks that do not fit a standard box.
- Access to AGI Online: Track policies, quotes and claims on our web-based platform.
- Reporting: Clear reports on your book, your claims and your renewals.
- Product knowledge: Support on the products in our range, from fleet to funeral to specialised lines.
How we support your business
- For a new broker: Help getting started with placing business, using the platform and understanding product options.
- For a growing broker: Administrative capacity, so you can add clients without adding staff.
- For an established broker: A specialist partner for niche and hard-to-place risk.
How it works
- You become a broker partner and we set up your access.
- You submit quote requests and business to us.
- We obtain terms from underwriters and return them with the differences explained.
- Once the client accepts, we issue and administer the policy.
- We handle claims and keep you informed throughout.
- You receive regular reports on your book.
Who it’s for
Emerging brokers building a book, established brokers who want administrative capacity without hiring it, and intermediaries who need a specialist partner for niche risk.
What we need to onboard you
- Your FSP details and FAIS compliance documentation
- Your contact and banking details
- A brief description of the kind of business you place
- The people who need access to AGI Online